Alternative Dispute Resolution

Alternative Dispute Resolution

In the event of a dispute, consumers may resort to an Alternative Dispute Resolution Entity for consumer disputes:

Lisbon Consumer Conflict Arbitration Centre
http://www.centroarbitragemlisboa.pt

Vale do Ave Consumer Conflict Arbitration Centre/Arbitration Court
http://www.triave.pt

CIAB – Consumer Information, Mediation and Arbitration Centre (Consumer Arbitration Court)
http://www.ciab.pt/pt

CNIACC – National Centre for Information and Arbitration of Consumer Disputes
https://www.cniacc.pt/pt/

Coimbra District Consumer Dispute Arbitration Centre
http://www.centrodearbitragemdecoimbra.com

Algarve Centre for Information, Mediation and Arbitration of Consumer Conflicts
http://www.consumoalgarve.pt

Porto Centre for Consumer Information and Arbitration
http://www.cicap.pt

Madeira Consumer Conflict Arbitration Centre
https://www.madeira.gov.pt/cacc

Further information on the Consumer Portal
www.consumidor.pt